Privacy policy

Last updated: January 31, 2026

UBANjewels operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). UBANjewels is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

• Contact details: Name, address, billing address, shipping address, phone number, and email address.
• Financial information: Credit card, debit card, payment confirmation, and other payment details.
  
• Account information: Username, password, preferences, and settings.
• Transaction information: Items you view, put in your cart, purchase, return, or exchange.
• Device information: Information about your device, browser, IP address, and other unique identifiers.
  
• Usage information: Information regarding your interaction with the Services.
  
  

2. How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:

• Provide and Improve Services: To fulfill your orders, process payments, arrange for shipping, facilitate returns, and manage your account.
• Marketing and Advertising: To send promotional emails or show you online advertisements based on your interests.
  
• Security and Fraud Prevention: To authenticate your account and provide a secure shopping experience.
• Communicating with You: To provide customer support and respond to your inquiries.
• Legal Reasons: To comply with applicable laws or respond to valid legal processes.
  
  

3. How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:

• Shopify & Vendors: Third parties who perform services on our behalf (e.g., payment processing, shipping, data analytics).
• Business Partners: To provide marketing services (e.g., Google, Facebook ads).
• Legal Obligations: To comply with legal requests or protect our rights.
  
  

4. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

5. Third-Party Websites

The Services may provide links to websites operated by third parties. We are not responsible for the privacy or security of such sites. Please review their privacy policies before providing them with your information.

6. Children's Data

The Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

7. Security and Retention

While we take steps to protect your information, no security measures are perfect. We recommend not sharing sensitive information via unsecure channels. We retain your personal information as long as necessary to provide Services or comply with legal obligations.

8. Your Rights and Choices
Depending on where you live, you may have the right to:

• Access or know what personal information we hold about you.
• Request deletion of your personal information.
• Correct inaccurate personal information.
• Opt-out of marketing communications (unsubscribe link in emails).
  

  To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on this website with the "Last updated" date.

10. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

• Email: Info.ubanjewels@gmail.com
• Phone / WhatsApp: +91 88509 91163
• Address: UBAN Jewels, Milind Nagar, Nearby 8 No. Building, Saki Vihar Road, Powai, Mumbai Andheri (E), Maharashtra, 400072, India.