Terms of service

OVERVIEW
Welcome to UBANjewels! The terms “we”, “us” and “our” refer to UBANjewels. UBANjewels operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service, you should not use or access our Services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - PRODUCTS AND ACCURACY

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Since our jewelry is often handcrafted, there might be slight variations in size, weight, or design, which adds to the uniqueness of the product. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice.

SECTION 3 - ORDERS AND BILLING

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 4 - SHIPPING AND DELIVERY

Delivery timelines are estimates and not guarantees. We are not liable for delays caused by shipping carriers, natural calamities, or events outside our control. Title and risk of loss pass to you once we hand over the package to the courier partner.

SECTION 5 - RETURNS AND REFUNDS

Your purchases are subject to return or exchange strictly in accordance with our Refund Policy. Please review our Refund Policy page to understand the mandatory requirement of an Unboxing Video and the timeframes for returns.

SECTION 6 - THIRD-PARTY TOOLS AND LINKS

We may provide you with access to third-party tools (like payment gateways or logistics trackers) over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools ”as is” without any warranties.
Certain content, products, and services available via our Service may include materials from third-parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites.

SECTION 7 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 8 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to submit false or misleading information; (e) to upload or transmit viruses or any other type of malicious code. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
In no case shall UBANjewels, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

SECTION 10 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless UBANjewels and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 11 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

SECTION 12 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 13 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Email: Info.ubanjewels@gmail.com
Phone: +91 88509 91163
Address: UBAN Jewels, Milind Nagar, Nearby 8 No. Building, Saki Vihar Road, Powai, Mumbai Andheri (E), Maharashtra, 400072, India.